Returns & Exchanges at Freddy
We want you to love your fit, which is why we offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply initiate your request through our portal to receive a prepaid shipping label or a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all fashion tags and hygiene seals remain intact.
Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing